问答题

The situation
You work for Midway International, a trading company in your own country. One of your suppliers is Original Products plc in Scotland, who manufacture a range of high- tech products. One of your customers is Ultimate Pty in Australia.
Your company has received the letter below. Your boss, Mr Meyer, has told you to take appropriate action and he has left you some notes (see the Guiding points on the next page).




Write two letters, e-mails or faxes:
A to Original Products plc, B to Ultimate Pty.
You are on first-name terms with Bruce Dundee of Ultimate, but not with Mrs McArthur of Original Products.
Guiding points (Make sure you deal with all these points.) Guiding points for letter, e-mail or fax to Mrs McArthur: 1.Hurry up or we will cancel order-we must receive the units by 1 May 2.Make sure we have priority over other customers 3.Speed of the unit is considerably slower than specification-our customers may not find this acceptable and price should be $45 lower 4.re feedback on OP424 series:we’ll ask our own customers for comments 5.We have one OP 424 in our head office:seems to overheat, but hasn’t broken down-yet! 6.In case of breakdown,should users return defective units to your factory