From: Grace Sylvester To: Kevin Malone Subject: Recent Appointment Dear Mr. Malone, Thank you for visiting the Madison County Medical Clinic on Monday. I hope that you were satisfied with the level of service and care that you received. As you requested in our recent phone conversation, I have included a scanned copy of the medical certificate, signed by Dr. Edwards, as an attachment to this email. Should the electronic copy of this document be unacceptable to your employer, I will post the original document to them directly. Please let me know if this is necessary. Please note that, in the future, I recommend that you request a copy of your certificate when you see the doctor. This is much simpler and more convenient for everybody. Regards, Grace Sylvester Secretary — Madison County Medical Clinic What is Mr. Malone advised to do next time
A．Keep all documentation and receipts B．Obtain a certificate during the consultation C．Make an appointment at a more convenient time D．Submit the electronic copy to the clinic