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听力原文：W: Hello, Michael. Would you come to my office for a minute? I want to discuss something with you.
M: SurE.I'll be there in a minutE.What is the matter?
W: (22)Many of our elderly customers have never tried to use our computerized banking services. Could you tell me why?
M: (23)Hmm. it could be that they might find it strange to use those computers or machines and they didn't like to ask for help. (24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W: It's a good ideA.It will help those senior citizens to know better about the bank computers, to understand how it will save them from waiting in line during regular banking hours.
M: We could also arrange some of our staff to help those who might do their business with a computer while waiting in linE.The customers would be happy to find that they could enjoy a more efficient servicE.
W: (25)We could do that. How about a pamphlet or something to distribute on a Seniors' Day? A beautiful booklet will enable them to learn how to handle the machines quickly.
M: Sounds gooD.Actually the elderly need more assistance and instruction in such modern matters.
W: (25)Let's go forward with it right now．I want our customers to know just how convenient the computers are and how much we care about their concerns．
M: Ok. I'll make some arrangements for that soon.
(23)
A.She wants Michael to check about the ATM servicE.
B.She wants to know why the elderly avoid using computerized banking services.
C.She wants Michael to have a try with their automatic banking services.
D.She wants more information about modern machines in banks.

A.M:
B.
W:
C.
M:
D.
W:
E.
M:
F.
W:
G.I
H.
M:
I.
(23)
A.She
J.
B.She
K.
C.She
L.
D.She

【参考答案】

B
解析：细节推断题。女士问男士 Many of our elderly customers have neve......

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I told my friend Graham that I often cycle the two miles from my house to the town centre but un fortunately there is a big hill on the routE.He replied, 'You mean fortunately.' He explained that I should be glad of the【C1】______ exercise that the hill provideD.My attitude to the hill has now changeD.I used to【C2】______ as I approached it but now I tell myself the following. This hill will【C3】______ my heart and lungs and help me to lose weight and get【C4】______ . It will mean that I live longer. Finally as I wend my way up the incline I【C5】______ myself with the thought of all those silly people who pay money to go to a gym and sit on【C6】______ exercise bicycles when I can get the same【C7】______ for freE.I have a smug smile of satisfaction【C8】______ I reach the top of the hill.Problems are there to be faced and【C9】______ . We cannot achieve anything with an easy lifE.Helen Keller was the first deaf and blind person to gain a University degreE.Her activism and writing proved inspirational. She wrote, 'Character cannot be developed in ease and quiet.【C10】______ through experiences of trial and【C11】______ can the soul be strengthened,【C12】______ cleared, ambition inspired and success【C13】______ 'One of the main determinants of success in life is our attitude towards【C14】______ . From time to time we all face hardships, problems, accidents,【C15】______ and difficulties. Some are of our making but many confront us【C16】______ no fault of our own. Whilst we cannot choose the adversity we can choose our attitude towards it.Douglas Bader was 21 when in 1931 he had both legs amputated following a flying accident. He was 【C17】______ to fly again and went on to become one of the leading flying aces in the Battle of Britain. He was a(n) 【C18】______ to others during the war. He said, 'Don't listen to anyone who tells you that you can't do this or that.【C19】______ up your mind, you'll never use crutches or a stick, then have a go at everything. Go anywhere you want to. But never, never let them 【C20】______ you that things are too difficult or impossiblE.'【C1】A.extraB.excessC.surplusD.spare

A.'
B.
C.【C10】______
D.
E.【C19】______
F.'
【C1】
A.extra
B.excess
C.surplus

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根据下面的文字资料回答131～135题。1989年，我国农村人口中文盲和半文盲人数为2.04亿，占世界8亿文盲和半文盲总数的1 4，与美国人口总数差不多。我国农村人口中女性文盲和半文盲尤为严重，为男性文盲和半文盲的两倍。在农业就业人口中，文盲和半文盲占35.9%，小学文化程度占37.2%。农村就业人口中平均文化程度为4.8年，与1900年日本的水平相当。但是，日本用了不到十年的时间，到1907年就普及了6年小学教育。1989年，我国农村就业人口平均文化教育程度为( )。A.4.8午B.5.3年C.5.8年D.6.2年

A.04亿，占世界8亿文盲和半文盲总数的1/4，与美国人口总数差不多。我国农村人口中女性文盲和半文盲尤为严重，为男性文盲和半文盲的两倍。在农业就业人口中，文盲和半文盲占35.9%，小学文化程度占37.2%。农村就业人口中平均文化程度为4.8年，与1900年日本的水平相当。但是，日本用了不到十年的时间，到1907年就普及了6年小学教育。
1989年，我国农村就业人口平均文化教育程度为(
B.4.8午
B.5.3年
C.5.8年