单项选择题

•Read the job advertisement below.
•Choose the best word to fill in each gap, from A, B or C.
•For each question (29 -40), mark one letter ( A, B or C) on your Answer Sheet.
Customer Service Centre Manager Wanted
It's no use providing excellent services if the people they're designed for don't know about them, or aren't sure how to (29) them. That's why we're opening a Customer Service Centre in October which will provide a model for (30) more units of this typE.The Centre will be on a busy high street so that everyone can see it.
(31) the manager, you'll be the driving force behind this new venturE.To work (32) this exiting new post, you should have at least two years' management experience ill customer services. Your ability to think (33) and your knowledge of local businesses will (34) you to plan and run the operations of the Centre to the highest standards and (35) budget.
(36) your strong leadership skills, you'll ensure a happy and open environment (37) all your people can develop, and the service (38) is always improving.
You will need to communicate well, (39) with those working in the Centres and external contacts, and you will be required to (40) excellent presentation and negotiation skills.
(29)
A.ask
B.require
C.obtain

A.•Choose
B.
•For
C.
D.
E.
F.
G.
(29)
A.ask
B.require
C.obtain
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单项选择题
Single, but not levelThe 1992 programme is going to run a bit late for the European Community's financial services companies. The earliest that the whole -- more or less -- of the industry will be able to take advantage of its single market now looks like being mid - 1994. That is the European Commission's unstated timetable for EC member countries to implement its third life - insurance directive, whose draft is published on February 20th. The directive, which follows similar directive on non -life insurance published in draft a few months ago, is the last big element in its push to open financial markets that are still highly protecteD.The broad idea is that financial service companies should have the right to operate through- out the EC on the basis of a single 'passport', issued by the supervisory authority in their home country. The commission hoped to have the main insurance - all liberalised together at the end of 1992. Now it looks as if only the banking directive, adopted by the Council of Ministers in December 1989, will be operative in timE.A draft investment services directive was submitted by the commission to the council in January 1989, and is much further along the legislative road than the two insurance directives. Yet the obstacles that it has run into make it probable that even it will miss the end - 1992 deadlinE.The directive would let investment banks and stockbrokers serve clients throughout the EC and trade on all EC exchanges, subjected only to home - country control. Problems arose last November, when France proposed to curb their freedom to trade securities outside recognised exchanges. This has split the EC into the usual north south, liberal interventionist groups. The 12 finance ministers will try again on February 25th, but progress is unlikely.Eventually, a compromise will no doubt be reached, probably one saying that small investors should have their orders executed on official markets unless they want otherwisE.But all this will take time to negotiatE.The council is unlikely to adopt the directive formally much before the end of this year. Governments will then be hard put to get it on to their national statute books by mid-1993.Do the delays in the investment services and insurance directives matter? The EC is adept at missed deadlines, and end - 1992 was never carved in stonE.The trouble is that banks, investment houses and insurers are now in competition with each other. Banks therefore will have a head start over their non - banking rivals in selling competitive products across the EC.Instead of the single, level playing field for financial services that the Community talks of, the field will indeed be single but still sloping from one end to the other.Senior commission officials say that it is up to national governments to get a move on. This is wishful thinking. On February 19th the British government began consulting with interested parties on last autumn's non -life -insurance draft directivE.This process will take months to complete, and only then, say the British, will they be able to begin serious negotiations in the Council of Ministers.The draft life directive, while sharing some principles with the non-life draft, also poses new problems that will take time to resolvE.These concerns such issues as consumer protection (that is, disclosure, supervision and so on), calculating technical provisions to meet insurers' liabilities, and the removal of certain national provisions like Belgium's ban on life - insurance policies linked to unit trusts.Look Carefully at Paragraph 7. Then decide which of the following is the best explanation of the last sentence in that paragraph.A.Banks will not be in competition with insurance companies and investment service companies after 1992.B.Only banks will be allowed to alter their areas of activity after 1992.C.Banks will have an unfair advantage over other financial institutions from 1922.D.The European Commission wishes to give banks a special position in the single market.
A.B.
C.
D.
E.
F.
G.
H.
Look
I.
A.Banks
J.
B.Only
K.
C.Banks
L.
D.The
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单项选择题
A consumer with an unused line of credit on his or her credit card account may make retail purchase without presenting a demand deposit check or cash. Unutilized credit card credit is used insteaD.The line of unutilized credit available to card holders may be a good candidate for inclusion in the definition of money. These credit lines serve as a medium of exchange for the purchase of a wide variety of goods and services. Lines of unutilized credit card credit are similar to unutilized demand deposit overdraft facilities, which allow customers to issue checks for more money than they have on deposit. Overdrafts, which have long been used in Great Britain and Canada, are now widely used in the Unite States, often against bank credit card credit.The range of transactions that might be included in computerized credit card transactions is largE.Taxicabs, newspaper stands, vending machines, public transportation, street vendors, and highway toll stations, to name but a few places where cash is used, could all, be provided with small machines that store information about purchases. These data sources could be linked into computer terminals at convenient locations or could be entered synchronously with the purchase through centralized communication networks. A centralized electronic funds transfer system could even instantaneously charge the purchases against the buyers' bank accounts and credit the funds to the sellers bank accounts.Both lines of unutilized credit card credit and unutilized demand deposit overdraft facilities allow customers to use more money than they have on deposit.A.Right.B.Wrong.C.Doesn't say.
A.B.
Both
C.
A.Right.
B.Wrong.
C.Doesn't
D.