填空题
CUSTOMER COMPLAINT From: (5) Electronics (6) Rood, Newtown Complaint: Bill for 12 (7) wrong. Only 10 ordered and sent, but we charged for 12. Action to be taken: Need to cancel invoice and send new one for (8) (instead of ＄ 1176)
A．its high quality products B．the fame of its executives C．its public relation activities D．its relationship with the government