问答题

The situation
You work for Midway International, a trading company in your own country. One of your suppliers is Original Products plc in Scotland, who manufacture a range of high- tech products. One of your customers is Ultimate Pty in Australia.
Your company has received the letter below. Your boss, Mr Meyer, has told you to take appropriate action and he has left you some notes (see the Guiding points on the next page).




Write two letters, e-mails or faxes:
A to Original Products plc, B to Ultimate Pty.
You are on first-name terms with Bruce Dundee of Ultimate, but not with Mrs McArthur of Original Products.
Guiding points (Make sure you deal with all these points.) Guiding points for letter, e-mail or fax to Mr Bruce Dundee, Ultimate Pty, 4130 Pacific Drive, Brisbane. Australia: 1.Apologize for delay in supplying order UP/901 for 10 OP 232s 2.Explain reasons for delay 3.We plan to ship to you on 2 May by airfreight-or earlier if possible 4.Mention our worries about speed redyction-will this affect you 5.Manufacturer may reduce price-we’ll pass this saving on to you 6.Ask for feedback on OP 424 series 7.Ask if any OP 424s have broken down 8.send greetings to sheila(Bryce’s wife)