Questions 1 to 5 are based on an interview. At the end of the interview you will be given 10 seconds to answer each of the following five questions. Now listen to the interview. The key to shaking off the guilty feeling of saying "no" is that ______.
A．you agree to do something else instead. B．you try your best to ignore its effects. C．you are aware that people are used to others’ refusal. D．you realize that you aren’t the only one they rely on.