填空题

Working relations with other people at the place of work include relationships with fellow employees, workers or colleagues. A major part of work or job (36) comes from ’getting on’ with others at work. Working relations will also include those between the ’ boss’ and yourself: management-employee relations are not always straightforward, (37) as the management’s (38) of your performance can be (39) to your future career. There will always be (40) about which employees will want to talk to the management. In small businesses the ’boss’ will (41) work alongside his workers. Anything, which needs to be (42) out, will be done face-to-face as soon as a problem arises. There may be no formal meetings or (43) . The larger the business, the less direct contact there will be between employees and management. (44) . Some companies have specially organized consultative committees for this purpose. In many countries of the world today, especially in large firms, employees join a trade union and ask the union to represent them to the management. (45) . The process through which unions negotiate with management on behalf of their members is called ’collective bargaining’. (46) . Occasionally a firm will refuse to recognize the right of a union to negotiate for its members and a dispute over union recognition will arise.