Task 4 From: "Pat Huoy" < hpuoy@busy.com > Date: Mon 26 Feb 2011 15:13:12 To: Roy Hyde Subject: Internet connection Dear Roy, You asked about our Internet connection. We have an Integrated System Digital Network (ISDN) dedicated line that provides the "direct Internet connection" that you asked about. We are connected 24 hours a day, 365 days a year. Our speed is 64Kbps. What do you have now, a dial-up connection Pat From: "Pat Huoy" Date: Mon 26 Feb 2011 17:28:12 To: Roy Hyde Subject: Oops Dear Roy, About our Internet connection, I made a mistake. Our ISDN actually has the capacity to run at 128 Kbps. The default operation is at 64 Kbps, which is somewhat cheaper. My colleague Terry Caffey tells me that our network is perfect for our needs. 1 agree I do not have any complaints about it. For an office your size, a similar system would cost about $120 a month. As you can see, I don’ t understand a lot of this technical stuff. Another person in our office is more familiar with the system than I am if you have any more questions, you can contact our technical support. His direct line is 328-555-3434. Pat Why did Pat send two e-mails to Roy in the same day Because he had made a mistake about the ______ of their ISDN.