填空题

  • A. The Hospitality SectorJ. Restaurant Service
  • B. Introduction to Reception K. Wine and Wine Services
  • C. Introduction to Beverage Service L. Cellar Operations
  • D. Food Preparation-the Kitchen M. Advanced Wine Knowledge
  • E. House-Keeping N. Advanced Interpersonal Skills
  • F. Interpersonal Skills O. Sales and Marketing
  • G. Hospitality Law & Industrial Relations P. Quality Assurance
  • H. Customer Relations Q. One to One Job Instruction
  • I. Bars and Service of Drinks
    51. ( ) 酒吧与上酒 ( ) 营销与市场
    52. ( ) 顾客关系学 ( ) 人际关系技能
    53. ( ) 餐厅服务 ( ) 质量保证
    54. ( ) 一对一岗位教学 ( ) 高级酒类知识
    55. ( ) 招待法规及劳资关系学 ( ) 接待导论

【参考答案】

Q,M