填空题

A. a full range of services
B. a completely new experience
C. comfortably appointed
D. cordial service
E. customer first
F. desirable
G. comprehensive service
H. excellent service
I. feeling of refreshment
J. fluent flow of information
K. full service
L. quality service
M. prestige first
N. stick to prestige
O. take the lead
P. up-to-date
Q. unconventional
R. well-known
服务一流( ) 著名( )

【参考答案】

H、R

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单项选择题

Which of the following is NOT the cause that will lead to employees’ stress at work

A. A demand is refused.

B. A deadline is missed.
C. There are changes in living conditions.
D. There are changes in working conditions.

填空题

The word sport first meant something that people did in their (11) . Later it often meant hunting wild animals and birds. About a hundred years ago, the word was first used for organized games. This is the (12) meaning of the word today. People spend a lot of their time playing basketball, football, tennis and many other sports. Such people play sports because they (13) . A few people are paid for the sports they play. These people are called professional sportsmen. They may be sportsmen for only a few years, but during that time the best ones can (14) a large sum of money. For example, a professional feothaller in England earns more than 30,000 dollars a year. The sports stars earn a lot more. (15) golf and tennis champions can make more than 500,000 dollars a year. Of course, only a few sportsmen can earn as much money as that.

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