· Leek at the form below. · Some information is missing. · You will
hear a conversation about complaints. · For each question 16-22, fill in the
missing information in the numbered space using one or two words. · After you
have listened once, replay the recording.
Telephone No: (16) 01623 Photocopy paper:
(17) boxes at ￡ 9.94 V.A.T.@ (18)
% Invoice number: (19) invoice date: 15th
February 2002 Name of person celled: (20) Name of
caller: (21) Reason for call: invoice and (22)
problems