填空题

In this section you will hear a mini-lecture. You will hear the lecture ONCE ONLE While listening, take notes on the important points. Your notes will not be marked, but you will need them to complete a gap-filling task after the mini-lecture. When the lecture is over, you will be given two minutes to check your notes, and another ten minutes to complete the gap-filling task on ANSWER SHEET ONE. Use the blank sheet for note taking.
Now listen to the mini-lecture.
ANSWER SHEET ONE
Complete the gap-filling task. Some of the gaps below may require a maximum of THREE words. Make sure the word (s) you fill in is (are) both grammatically and semantically acceptable. You may refer to your notes.
Conversation Skills
People who usually make us feel comfortable in conversations are good talkers. And they have something in common, i.e. skills to put people at ease.
I. Skill to ask questions:
— Be aware of the human nature: readiness to answer others’ questions regardless of 1
— Start a conversation with some personal but unharmful questions
e.g. questions about one’s 2 job
questions about one’s activities in the 3
— Be able to spot signals for further talk
II. Skill to 4 for answers:
— Don’t shift from subject to subject
— sticking to the same subject: signs of 5 in conversation
— Listen to 6 of voice
— if people sound unenthusiastic, then change the subject
— Use eyes and ears
— steady your gaze while listening
III. Skill to laugh:
Effects of laughter
— ease people’s 7
— help start 8
IV. Skill to part:
Importance: open up possibilities for future friendship or contact Ways
—men: a smile, a 9
— women: same as 10 now
— How to express pleasure in meeting someone