Willa I think that the key to a good manager lie in raw brainpower. I graded students on how smart they are expecting the ones with the highest marks to be the biggest successes in the business world. And I think the role of business schools is to teach future managers every aspect of business and only business: how to define problems, analyze them, identify alternatives in a clear and good logical fashion, and finally, how to make an intelligent decision. Ryland My thinking gradually changed, over years of living and working outside the United States, and by serving seven years as president of a business school, As I gained real-life, first-hand experience with various difficulties lying in wait for even the smartest and best-trained managers, I found myself with one ability that I felt a good manager must possess--and that is seldom taught in business school. The ability is to express yourself in a clear, expressive fashion. Good oral and written communication skills are absolutely essential to effective management. A good manager must possess that special set of qualities called leadership skills. To be a good leader you must be sensitive to people and be able to inspire them toward the achievement of common goals. Lovell Many business schools continue to focus almost exclusively on the development of analytical skills. As a result, these schools are continuing to turn out large numbers of graduates who know all about analyzing strategies and balance sheets, but who still don’ t know other subjects. I concluded that effective managers must be multicolored human beings who not only understand the world of business, but also have a sense of the culture, social, political, historical, and (particularly today) the international aspects of life and society. This suggests that a large dose of the liberal arts and humanities should be part of every manager’s education. Colvin Further, a good manager in today’s world must have courage and strong sense of honesty. He or she must know where to draw the line on self-over enjoyment and quick profits, recognize what’ s right and wrong and then stick to what’ s right. That can be extremely difficult. Drawing the line in a corporate setting sometimes involves choosing between what appear to be conflicting "rights". For example, if you have to decide whether or not to close a factory with a lot of problems, whose interests should prevail Those of the owners Of the employees Of the customers What about those of the community where the factory is located It’s a tough nut to crack. And the typical manager’s career is full of hundreds of them. Making the right choice in situations such as these clearly demands honesty--and the courage to follow where one’s honesty leads. Alexander As a practical matter, of course, a good manager must possess the ability to make positive things happen. It is this characteristic, more than any other, that makes a truly successful manager. One dependable manager who can make the right things happen in a timely fashion is worth far more to a company than any number of brilliant, highly-educated executives who can plan and analyze to beat the band but who never get anything carried out. The most valuable manager is the one who says "1 can do it"--and then does. Now match each of the experts( 16 to 20)to the appropriate statement. Note: there are two extra statements. A. Expressing oneself well is vital to a good manager. B. A clear distinction between right and wrong is vital to a good manager. C. Intelligence is the foundation of a good manager. D. The best way to learn management is to manage. E. A good manager should know what he doesn’t know. F. Actions speak louder than words. G. A little knowledge is a dangerous thing. Alexander