填空题
Letter One
Dear Sirs,
Your delay in delivering the carpets ordered on July 2nd is causing us considerable inconvenience, and it threatens the loss of one of our best customers, for whom they are intended.
We are likely to receive a standing contract from this order, but a delay in delivery might well prove fatal (致命的) to our chances. It is not enough, therefore, for you to inform us of the approximate date when delivery could be affected; we must insist on an unconditional guarantee that the goods will be delivered by July 13th. Further, it is important that you lose no time in conveying this information to us.
Yours sincerely
Letter Two
Dear Sirs,
It is with regret and a certain amount of surprise that we find you have not yet delivered the goods ordered two months ago.
As your representative’s promise to affect prompt delivery was an important factor in our placing this order with you, we must insist you stand by the statement.
The goods are required for shipment and must be with us in four days, should you fail in your obligations we will be compelled to cancel the order.
Faithfully yours