PART ONE
·You will hear a business presentation about accepting responsibility for sales success.
·As you listen, for questions 1—12, complete the notes, using up to three words or a number.
·You will hear the recording twice.
ACCEPTING RESPONSIBILITY FOR YOUR SALES SUCCESS
NOTES
Business Presentation
1. One important implication of the situation is that employees need continually adapt their behavior to ______
My Work
2. to help companies develop more ______
3. to encourage employees to make ______
4. to teach sales people to change their behavior and to implement
Problem:
5. Getting others to modify their behavior seems like ______
6. The fundamental building block for individuals to successfully implement change is a motivating sense of ______
7.This deep belief is that one is responsible for one’s own behavior as well as this behavior’ s______
8. We shook our heads sadly over some newspaper because someone commits some act of______
9. In our litigious world, being a victim is an unfortunate consequence of an
10. If we regard ourselves as victims, we can’t change ourselves and achieve
11. "Victim attitude", the direct opposite of personal responsibility, is very
12. My wife is a______