I have a true confession to make: I love voice mail. I can’t say that it’s changed my life, but it has certainly made my work a lot easier. One of my jobs is to publish an internal newsletter (通信) in an international law firm. Don’t let anyone fool you, one of the dirty little tasks in publishing a newsletter is digging up some news. In the old BVM (before voice mail) days, I would telephone more than 300 lawyers each week at their offices in Chicago, New York, Washington D. C. and Los Angeles. I’d say in my best corporate tone: "Excuse me, Mr. (or Ms.) Barrister. I hope I’m not calling at an inconvenient time, but do you have anything that might be appropriate for the firm’s newsletter" This passage is made to introduce a new technology called (46) . The writer of the passage is working with a (47) . One of the writer’s jobs is to (48) . In the old BVM days, the writer’s trouble is to telephone (49) lawyers each week at their offices. Generally speaking, the new technology has made the writer’s work (50) .