单项选择题

Desk Clerk: Good afternoon, Holiday Inn.Customer: Hello, I'd like to book a double room for the nights of 23rd and 24th please.Desk Clerk:______

A．What's the matter
B．What can I do for you
C．Just a minute, please.
D．Can I help you
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单项选择题
Speaker A: I'm not at all satisfied with the service.Speaker B:______
A．Nobody has complained like that before.
B．I sincerely apologize for that.
C．I wonder why you are satisfied with it.
D．It' s not our fault as there are too many customers.
单项选择题
W: What is all this glass doing on the floorM:______
A．Look at the window and you'll see.
B．I'll clean it.
C．I'll call the repair man.
D．Can' t you find out
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