单项选择题

What makes the Routemaster famous

A．It is full of renaissance favor.
B．It is a star in a famous movie.
C．It is one of the tourist hot spots.
D．It is a symbol of London.
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What do a company’s good reputation and high profits depend 0n according to the conversation
A．The relationship the company establishes with its customers.
B．Legal responsibilities shared by the company and its customers.
C．Responding to the customers’ complaints.
D．Seeking the customers’ feedback actively.
单项选择题
Why does the woman have to come to the office for a second time
A．The office was closed the first time she went there.
B．The computer was out of service at that time.
C．She didn’t have acceptable identification on her first visit.
D．She failed to meet the director on her first visit.
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