单项选择题

The passage tells us ______.

A．how to settle a consumer's complaint about a faulty item
B．how to make an effective complaint about a faulty item
C．how to avoid buying a faulty item
D．how to deal with complaints from customers

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热门试题

单项选择题

If a consumer wants a quick settlement of his problem, it's better to complain to ______.

A．a shop assistant
B．a store manager
C．the manufacturer
D．a public organization

单项选择题

Humans and robots worked together in many areas of work because ______.

A．robots never complain about the tiring work
B．the management can pay little and benefit a lot
C．it is dangerous for humans to do some harmful work
D．they have their own weaknesses and advantages