SECTION A CONVERSATIONS In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow. Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions.
Now listen to the conversation. Which of the following statements is TRUE
A．The customer did follow the instructions for using the item. B．The customer returns the item within required date. C．The customer finally exchanges the item for a dog sweater. D．The customer leaves the store without the item.