单项选择题

Questions 11 to 18 are based on the conversation you have just heard.

A．The delivery was late.
B．The price was unreasonable.
C．The goods were not up to the requirements.
D．The package was poor.

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The benefit that consumers gain from the Internet is the ______.

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Some famous companies are designing some stores to display their products, hoping that people will ______.

Questions 11 to 18 are based on the conversation you have just heard. 您的浏览器不支持 audio 元素。