Passage 3 There are different tasks for secretaries in receiving visitors. Executives should tell receptionists about all their (1) . This should be done in (2) or at the beginning of each day. They should (3) the receptionist of their (4) (for example, going to see an important person, going to lunch) throughout the day. If the receptionist has this information, she can receive and talk to visitors without any (5) , and she can work efficiently.