单项选择题

When did the customer expect to receive the components()

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A. Thursday afternoon
B. Wednesday afternoon
C. Saturday morning

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问答题
· You have to cancel a meeting with James Lewis, a senior manager in your company, at very short notice. · Write an email to Mr Lewis: · apologising for the cancellation · explaining why this was necessary · suggesting a date when you are free. · Write 30-40 words on your Answer Sheet.
问答题
● Read the letter below.Dear Sir or Madam Our Order Number 8044P On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle was broken, and that the ink from the bottle had damaged all six packs of paper. We should be grateful if you would replace these items, or arrange to credit us with their value. Yours faithfullyMiguel Gomez, Office Manager● Write a reply to your customer ● thanking him for his letter ● apologising ● saying what you are going to do about his complaint ● promising better service in future.● Write 60--80 words.● De net include postal address.
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