单项选择题

The remarks of the author's friend in Paragraph 3 indicate that Europeans ______.

A．think highly of the American service
B．do not appreciate the American service
C．find it impossible to accept the American service
D．will gradually accept the American service

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单项选择题

Never believe him, who was such a ______character.

A．gracious
B．suspicious
C．conspicuous
D．minutious

单项选择题

Why does the author use the Chinese mother's shopping experience as an example

A．To warn shop assistants of tough customers.
B．To teach people how to get better service as customers.
C．To criticize some improper shopping behavior.
D．To show how different people's expectations of service ar