Gentlemen, Your letter of September 10 brought us the
invoice (发货清单) of your last shipment; and with the exception of the item forming
the subject of this letter, we have found all the goods quite
satisfactory. With regard to the 30 pcs. No. 100 Silk Crepe,
however, we much regret to find ourselves under the necessity of rejecting them,
as they are wrong in both quality and width. The quality is far below the
pattern on which we placed the order with you; the width is narrower by 2 inches
than that ordered. These errors on your part will cause us to disappoint our
important customers, to whom the goods must be delivered, and we are now placed
in a very awkward position. We hope you will put the matter
fight at once, letting us know by cable what you are going to help us out.
Carelessness of this kind makes us incline to give our orders to your
competitors.
Yours faithfully Complaint of defective quality: 1) Products
complained: (46) . 2) Problems: The defective products
have (47) and it is (48) than that
ordered. 3) These products will certainly bring disappointment to
(49) of the buyer. 4) The buyer expects (50)
of this problem from the seller.