单项选择题

What did the woman say about the loss of the bags

A．She would check with the bellboy again.
B．She had dealt with similar cases before.
C．The case must be reported to the guards.
D．She would see to the matter personally.

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单项选择题

Where did this conversation most likely take place

A．At the dentist's.
B．In a drug store.
C．In a hospital.
D．At a school clinic.

单项选择题

Which word best describes the woman

A．Helpful.
B．Unsympathetic.
C．Unrelenting.
D．Professional.