单项选择题

Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.
About the scratch on the product, the shop assistant thinks that（）

A．the customer made it himself
B．there was definitely not one then
C．the customer should have checked
D．the customer was making trouble

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单项选择题

A．No.
B．Partly.
C．Completely.
D．Not mentioned.

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A．Linda is Jane’s friend.
B．Mark is Jane’s boyfriend.
C．John is Jane’s boyfriend.
D．Mark and John are good friends.

Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation. About the scratch on the product, the shop assistant thinks that（） 您的浏览器不支持 audio 元素。