单项选择题
M: Number, please
M: Oh, I’d like to make a transferred charge call.
W: Where to, sir
M: Northfield, Minnesota.
W: What number
M: 456-582-8642.
W: Whom are you calling
M: John Walker.
W: May I have your name
M: Shawn Young.
W: How do you spell your last name, please
M: Y-o-u-n-g.
W: And where are you calling from
M: 984-654-8893, Portland.
W: Thank you, sir. Hold the line, please. I’ll put you through.
A. Boss anti secretary.
B. Friends.
C. Caller and operator.
D. Customer and house agent.