Questions 1 to 5 are based on an interview. At the end of
the interview you will be given 10 seconds to answer each of the following five
questions. Now listen to the interview.
Jim Thayer believes that people in business should worry more about what services they are providing and less about ______.
A．whether their employees are satisfied or not B．what kind of problems their employees have C．how much they are going to make D．what kind of difficulties they have in their work