单项选择题

A．Her complaint was ignored.
B．The store sent her the correct order.
C．The store apologized for their mistake.
D．The store picked up the wrong items.
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单项选择题
According to Letitia Baldrige___________.
A．real thank-you notes should be touched and handled and passed around for everyone to read
B．real thank-you notes should be handwritten
C．thank you notes will become fashionable again in the new renaissance
D．thank you notes in email do not show importance or dignity
单项选择题
A．Anger.B．Surprise.C．Confusion.D．Happiness.
A．Anger.
B．Surprise.
C．Confusion.
D．Happiness.
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