单项选择题

Quality costs include all of the following EXCEPT ______ .

A) appraisal
B) prevention
C) external failure
D) computer operations
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单项选择题
An outputs from the quality planning process is ______ .
A) quality improvements
B) quality management plan
C) acceptance decisions
D) rework
单项选择题
Checklists are completed in which process
A) Risk identification.
B) Quality assurance.
C) Quality planning.
D) Quality control.
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