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What does Peter Anderson say he did?
A.Purchased products for his kitchen
B.Ordered his products shipped overnight
C.Visited a Pro Plumbing Outlet showroom
D.Spoke with a customer service representative

A.Purchased
B.Ordered
C.Visited
D.Spoke

【参考答案】

D
解析：调查问卷最后一段里说明Peter Anderson虽然为购物手推车和检索网页吃了很多苦，但可以通过顾客......

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What can be inferred about Peter Anderson's experience with Pro Plumbing?A.It was generally positivE.B.It was generally unsatisfactory.C.It was more expensive than he had expecteD.D.It was more time consuming than he had expecteD.
A.It
B.
B.It
C.
C.It
D.
D.It
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From: OnlineShopping.com SurveysTo: Peter AndersonDate: February 6, 20— 7:06:01 AM ESTSubject: OnlineShopping.com Surveys Follow Up to Your Purchase at Pro Plumbing OutletDear Mr. Anderson,Thank you for taking the time to complete your survey on Pro Plumbing Outlet after your recent purchasE.We would like to follow up on our initial survey with a few additional questions to learn whether your order was fulfilled to your satisfaction.Please take a few minutes to complete the remaining part of the survey below. Your responses will provide valuable feedback to Pro Plumbing Outlet and will help other shoppers who visit OnlineShopping.com to make informed decisions about where to shop onlinE.Thank you again for your time,OnlineShopping.comFollow this link to TAKE THE SURVEYThis survey is being conducted by OnlineShopping.com, the leading consumer review and rating service, in partnership with Pro Plumbing Outlet.1. Merchant rating___Unacceptable ___Poor ___Fair ___Good √ Excellent2. What product(s) did you purchase or try to purchase?Full shower kit (faucets, fixtures, valves, etC.)3. Did you receive the product(s) you expected, in good condition? √ Yes ___No4. How quickly did you receive your order?___1. Haven't received the right product(s) yet___2. Poor___3. Fair___4. Good√ 5. Excellent5. If you had to make a similar purchase in the future, would you shop at this merchant again?√ Yes ___No6. Please write a short review of your shopping experience at Pro Plumbing Outlet:A little trouble navigating back and forth between the shopping cart and the Web pages that had the product descriptions, but a call to customer service received an immediate and helpful response, and my order arrived quickly and in good condition. An excellent merchant!What is learned about Peter Anderson?A.He is a professional plumber.B.He responded to an earlier survey.C.He regularly shops for products onlinE.D.He has a credit account with Pro Plumbing Outlet.
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