Supervisors Quarterly Meeting
October 25
8:32 -- VP Hamilton begins the meeting and notes that six people are present.
8:35 -- Hamilton gives quarterly performance briefing by department.
Human Resources: The number of employee complaints this quarter was very low. Employee satisfaction events have been very successful.
Accounting: Both company and customer paperwork was completed very slowly this quarten The new Q-Form system does not work very well.
Sales: Sales were down this quarter. Many new customers opened contracts with the company; however, several larger old accounts were lost.
Design: Several new employees were hired this quarter and they have produced very good work. However, the rate of production needs to increase.
8:58--The meeting is opened for discussion. Sales Supervisor James suggests that Sales could design a program of benefits for loyal customers.
9:02 -- Accounting Supervisor Thomas says that Accounting has a program for keeping track of customer satisfaction and offers assistance.
9:12 -- James thanks Thomas for the offer and suggests that they meet to discuss it.
9:15-- Hamilton asks if there is any more discussion.
9:17 -- Hamilton adjourns the meeting.
Which department did not receive any criticism during the briefing