单项选择题
[听力原文]6-7
W: Hello.
M: Good evening. Is this Mrs. White, Room 1605
W: Yes. Who’ s speaking, please
M :This is Reception, Mrs. White. You called us to report that there was something wrong with the toilet.
W: Yes. I have never seen a mom with such poor facilities.
M: I’ m terribly sorry about that. I’ m just calling to check whether the problem has been solved, Mrs. White.
W: No, no one has come since I called you.
M: I do apologize for that. I’ll check with the Maintenance Department. I assure you that they will come soon.
W: Would you Oh, here they come. Thank you.
M: My pleasure. Thank you, Mrs. White.
A．Chatting with an old friend.
B．Complaining about the facilities of the hotel.
C．Calling to the manager.
D．Apologizing for the poor facilities.