Directions:
You are going to hear four conversations. Before listening to each conversation, you will have 5 seconds to read each of the questions which accompany it. After listening, you will have time to answer each question by choosing A, B, C or D. You will hear each conversation ONLY ONCE. Mark your answers in your test booklet.
Questions 11 ~ 15 are based on the following conversation. What is the first tiling the man does when he goes into the hotel
A.Books a room. B.Reserves a room. C.Confirms his reservation. D.Tells the receptionist he has reserved a room.