单项选择题

Self-esteem is a private, individual matter. It goes up and down from day to day, or evenfrom hour to hour. Thus, strengthening self-esteem is no easy task. But managers can help improveemployees’ self-esteem in the following ways.
Firstly, they must create a work environment that invites people to feel good about themselvesand the work they do. They must not damage or lower the self-esteem of others. Managers shouldavoid something said or done to someone that wears away their feelings of self worth and satisfaction in performance. For example, it is unacceptable to greet a lazy employee with commentslike "Late again! You win the prize for being the least reliable person here."
Secondly, they must develop ways of communicating real respect and concern to the employees by actively helping them improve their self-image and to feel better about themselves andtheir performance. For example, comments like, "I knew you could do an exceptional job on thatnew assignment—and you proved me right! " If sincere, it will make an employee’s day.
Lastly, give specific rather than general praise. Managers can’t just go around saying toemployees, "I really appreciate your work" or "Thanks"--your employees will think you’re runningfor political office! Instead, be specific about what was done and the positive consequencesof the action. For example, "That report you did for me on Thursday was just what I neededfor my marketing meeting." And be sure to give the feedback to the person as soon after theevent as possible.
Managers should give praise to employees______.

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