填空题
- A. The Hospitality SectorJ. Restaurant Service
- B. Introduction to Reception K. Wine and Wine Services
- C. Introduction to Beverage Service L. Cellar Operations
- D. Food Preparation-the Kitchen M. Advanced Wine Knowledge
- E. House-Keeping N. Advanced Interpersonal Skills
- F. Interpersonal Skills O. Sales and Marketing
- G. Hospitality Law & Industrial Relations P. Quality Assurance
- H. Customer Relations Q. One to One Job Instruction
- I. Bars and Service of Drinks
51. ( ) 酒吧与上酒 ( ) 营销与市场
52. ( ) 顾客关系学 ( ) 人际关系技能
53. ( ) 餐厅服务 ( ) 质量保证
54. ( ) 一对一岗位教学 ( ) 高级酒类知识
55. ( ) 招待法规及劳资关系学 ( ) 接待导论
【参考答案】
J，P