Attracting new customers and without maintaining good customer 【S1】______ relationship is the first and the outmost task in any business success. Because Customer Relationship Management or CRM is a strategy 【S2】______ that used to learn more about customers' needs and behaviors in 【S3】______ order to develop stronger relationships with them. While CRM software systems can automate many customer-related tasks, as 【S4】______ it is the transformation of business processes that makes for 【S5】______ your CRM success. The success of CRM implementation will help that bring together information about customers, 【S6】______