Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?（）

A. provides an opportunity to build short-term consultative relationships with customers
B. provides an opportunity to build long-term consultative relationships with customers
C. provides an opportunity to build consultative relationships with customers
D. provides an opportunity to sell more products

A. status of coworkers before placing a call
B. Connect feature in Communications Manager Express
C. IM contacts imported to an IP Phone
D. click-to-dial access only for WebEx meetings
E. Screen Pops for incoming calls