未分类题

Garvey, who played for the Los Angeles Dodgers and the San Diego Padres, was the National League's Most Valuable Player in 1974. He earned $1.1 million for appearing in the infomercials.
Dallas-based media conglomerate Belo Corp. (NYSE. BLC) said
Wednesday that it would cut off 250 jobs, mostly at its flagship 【S1】______
newspaper The Dallas Morning News.
The company also announced that an investigation of circulation
of practices at The Morning News found no evidence of improper activity 【S2】______
on the part of the current senior executives of The Dallas Morning 【S3】______
News or on the part of Belo Corp. executives.
Belo said flat revenue since 2001 in the Dallas=Fort Worth area which 【S4】______
made changes in the expense structures of The Morning News and 【S5】______
WFAA-TV, with Belo's ABC affiliate in the Dallas/Fort Worth market, 【S6】______
necessary. The cuts are expected to take place by Nov. 1.
Belo disclosed Aug. 5 that The Morning News had overstated with 【S7】______
newspaper circulation by 5 percent on Sundays and 1.5 percent for
other days. Advertisers overpaid them because rates are normally 【S8】______
based on circulation.
The investigation found that the circulation overstatement at The Morning News
which resulted from an aggressive sales incentive 【S9】______
campaign that has been discontinued.
Belo said last month that it had mailed or he had personally delivered 【S10】______
19,000 checks to compensate advertisers who were overcharged
because of overstatements of circulation numbers at its flagship
newspaper. Though it also will incur $4 million in costs associated with 【S11】______

A.1
B.
The
C.
Belo
D.
Belo
E.5
F.
The
G.
Belo
H.
The

【参考答案】

off
off
热门 试题

未分类题
&8226;Read the article below about telecommunications.&8226;Choose the best sentence from the opposite page to fill each of the gaps.&8226;For each gap 8-12, mark one letter (A-G) on your Answer Sheet.&8226;Do not use any letter more than once.THE CUSTOMER MAY NOT RING TWICECompanies spend large sums of money on their telephone systems, but then use them to create the wrong image, according to Ben Lambert, International Performance Manager at a company called Octopus. He claims that many companies have an average response time of 17 seconds Some can take as long as 24 seconds to answer the phone. 'At one time you had to dial the number and wait for the exchange or an operator to connect you. You were aware that it was probably going to take time and if no-one picked up the phone you would probably hang on for 20 rings,' he says. 'Now you bang in the numbers and the phone rings at the other end almost before you have finished. (8) Unless it is vital to get through, you are rarely prepared to wait as long as 24 seconds. In fact, the average response time should be five to ten seconds.'Telephonists are one of the main interfaces with the public and customers. They give the first impression of the company and by definition you get only one chance to make a first impression. The facilities manager should know the fastest response time to the telephone, the slowest response time and the average response time. Mr Lambert points to a television advertisement by a leading bank that promised an answer within four rings. (9) 'Banks are trying to promote themselves as service providers and this advertisement gave a very powerful message,' says Mr Lambert.Octopus estimates that telecommunications is the most expensive support service in offices, costing on average £1,000 per employee each year. (10) Given the changes over the past ten years, the cost of communicating is likely to continue to rise. In 1986, the typical office worker had just a simple push-button, or even dialling, handset. Now the traditional desk-based telephone also has voice mail and direct dialling and the staff member relies increasingly on email, paging, video- conferencing, on-line business seduces and mobile phones. Mr Lambert says, 'Such is the importance of all this to regions and economies generally that cities are increasingly looking on communications as the key infrastructure issue. (11) They are becoming as important, if not more so, than physical communications.' Telephony can sometimes get too sophisticated, though. Some American companies, for example, are refusing to install automatic answering systems that tell callers to dial extension numbers. (12) This gives the opposite impression to the one that companies would like to project.