WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?（）

A.CreateResourceGroups
B.CreateSkills
C.AssignResourceGroupsandSkillstoAgents
D.CreateContactServiceQueues
E.ProvisionRemoteMonitoring
F.ProvisionAgent-basedRouting

【参考答案】

B, E, F