The way the guests（）in the hotel influenced their evaluation of the service.

听力原文：I work for quite a small advertising agency, and we set up a team for each new project. My job covers both design and responsibility for leading project teams, currently one on a major advertising campaign. I was totally new to project management when I joined the company, but now I find it fascinating. I'm planning to talk to my line manager about altering the balance and doing more of that. Then the job would be ideal.(17) 点击查看答案

Questions 4-7Answer the following questions using NO MORE THAN THREE WORDS AND OR NUMBERS for each answer.What is the lost property number given to the man? 点击查看答案