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听力原文：Doctors say anger can be extremely damaging emotion, unless you learn how to deal with it. They warn that angry, hostile feelings can lead to heart disease, stomach problems, headaches, emotional problems and even cancer.
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A.
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【参考答案】

医生认为如果不能有效控制怒火发怒是非常有害的。他们警告说愤怒、敌对的情绪可能导致心脏病、胃病、头痛、情绪问题甚至癌症。......

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听力原文：Woman: Good morning, HPR Bank, Customer Services Division. What can I do for you?Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.Woman: Just a moment. I'll get it up on screen. Can you give me the account number?Man: Certainly. It's 348-56-265.Woman: And your identification code?Man: Hamlet.Woman: Right, Mr Bliss. What's the problem?Man: Well, I received a statement from you this morning and there's a difference between that and our records. The statement shows a debit of￡15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.Woman: Yes, here it is ￡15,000. That's odd. It says cheque number 3-0-6-9-8-4.Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0. It's not one of our cheques. You must have debited our account by mistake.Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately.Man: That would be better.&8226;Look at the notes below.&8226;You will hear a man telephoning a bank about a problem with an account.HPR BANK CUSTUMER SERVICES DIVISIONCUSTOMER: George Bliss, (5)______of Arundei HoldingsACCOUNT NUMBER: (6)______PROBLEM: No record in his office of a (7)______of￡15,000 on June 10th.Also, can't be one of their (8)They all begin with 50. Want us to investigate.

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Here are the answers to some Frequently Asked Questions(FAQ) about the Cambridge Business English Certificates.1. What is Cambridge BEC?The Cambridge Business English Certificate(BEC) is a new Business English examination similar to other well-known Cambridge certificates such as FCE and CAE. There are three certificates at three different levels(BEC1-3). Each examination tests Reading, Writing, Listening and Speaking skills.2. How much business knowledge do I need for the exam?The exam tests knowledge of general business English. Specialized knowledge of particular jobs and industries is not required. The examination is also suitable for pre-experience people.3. When can I take the Cambridge BEC exams?All three Cambridge BEC exams are available six times a year at approximately 8 week intervals starting in February.4. Where can I take the Cambridge BEC exams?At any examination center approved by the University of Cambridge Local Examinations Syndicate(UCLES).5. How is my English tested?The examination has three parts. The first part is the Reading and Writing Test which lasts 70 minutes. Paper Two is a Listening Test which lasts 40 minutes. Finally there is a 10-minute interview with another candidate and two examiners which test your spoken English.6. Can I do Cambridge BEC2 without doing BEC1 first?Yes. The examinations do not need to be done in any particular order.7. What mark do I need to pass the examination?Exact pass marks vary from exam to exam and year to year. However, any candidate with a mark over 70% will pass.If you would like to know more about Cambridge BEC, please contact your local BEC examination center.The Cambridge BEC ExaminationsNumber of Levels:【46】Taken by People with or without:【47】Times Held:【48】per yearPlace Held:【49】approved by UCLESSkills Tested:【50】and Speaking

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