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听力原文：Woman: You know that some people will be there because they want to be and some will be there because they have to be. So it helps if you start with a joke or something that captures their attention, and if you stop on a high note as well, you’ll find most people go away feeling good. If you find you’ve got time left, you can use that for questions from the audience.
(16)

A.
(16)

【参考答案】

A,A

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听力原文：Woman: I’d advise making a clear outline of what you want to say beforehand on paper … to make sure you don’t forget anything. Then categorize the points and come up with words – like a code – that’ll remind you about what you want to say. Then practice it as much as you can, so that in the end you hardly have to look down and the audience can see your face.(14)

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听力原文：Philips: Hello, sally?Porter: Speaking.Philips: Mark Philips here. I’ve just had a memo from Jenny Hobbes about Diet Crus.Porter: Again? I thought we’d taken the decision about that a year ago.Philips: Well, she’s pointed out that there are about ten different brands on the shelves in the south-east at the moment. When we talked about it before there were only two or three.Porter: Yes, the market was very slow. I still don’t think people are really interested in diet drinks, since there are so many things labeled as “diet”.Philips: Well, er, I just thought you could check out the figures with, er, Daisy. I think she could get hold of a market survey.Porter: All right, I’ll see what she comes up with.MemorandumTo: Mark PhilipsFrom: Jenny HobbesDate: May6, 2009Subject: Diet Crus Market ResearchA market research done recently showed that there are about ten different (5)______ on the shelves doing (6) ______ in the south-east at the moment. When we talked about this last year, there were only two or three.Would you please check the (7)______ with Daisy? I think she could get hold of market (8)______ .Thanks.

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