For the OIA, to resolve more complaints with limited resources, one option is to______. A．urge universities to simplify their procedures B．use the telephone to deal with the complaints C．cooperate with officials from other countries D．send an independent ombudsman to each school
A. A．urge B.use C.cooperate D.send
【参考答案】
B 解析：该段提到，OIA已经开始着眼于开发新的方式，以应对有限的资源和未来学生投诉的可能增长。通过电话解决投诉......