单项选择题

物业管理人在受理业主投诉时，除了要严格遵守服务规范外，还要“谁受理、谁跟进、谁回复”。

A.正确
B.错误
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听力原文：M: This truck looks like what I need, but I'm worried about maintenancE.For us it'll have to operate for long periods of time in very cold temperatures. W: We have several models that are especially adapted for extreme conditions. Would you like to see them? Q: What do we learn about the man from the conversation?(15)A.He has a fairly large collection of quality trucks.B.He needs a vehicle to be used in harsh weather.C.He has had his truck adapted for cold temperatures.D.He does routine truck maintenance for the woman.
A.He
B.
B.He
C.
C.He
D.
D.He
单项选择题
监控室是辖区治安工作的观察中心、指挥中心、自动控制中心。
A.正确
B.错误
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